Order and Delivery Information
Shipping to UK addresses will be made via Royal Mail. The delivery service used will be determined by the value and size of the order. Postage to the UK costs £4 regardless of order size and delivery service used.
All Good Things of Wickham does not currently ship outside of the UK.
Your order will be packaged (if posted) in reused, recycled or recyclable materials. I make every effort to ensure that packaging is secure, whilst being environmentally conscious. Much of the reused packaging is provided by other local small businesses.
If you collect your order, or I hand deliver, I will use the bare minimum packaging – or none if I can get away with it. Please add a note to your order if you have any specific requirements. I’ll do my best to meet them.
Click and Collect
If you would like to collect your order from PO17, please select Click and Collect on your order and add a note stating your availability. I will drop you a message to arrange a suitable time. I will do my best to accommodate your request but please bear in mind that I will not be available 24/7!
If you live or work within the PO17 area (Wickham, Knowle Village) I will happily deliver your order to you by hand when you spend more than £20. Please add a note at the checkout stating suitable days and times. I will be in touch to confirm a delivery slot. Local delivery will normally be attempted within 3-5 days of ordering depending on schedules.
Combining Orders with Ngozi Sews
If you would like to order from both this website and ngozisews.co.uk, use the coupon code ‘combine’ at ngozisews.co.uk to remove duplicate shipping charges. Add a note at the checkout on each order stating your requirements.
If you would like to return your order for any reason, please get in touch by email at firstname.lastname@example.org.
Please be aware that certain items used for cosmetic or personal care are not refundable unless faulty. These items include, but are not limited to: menstrual cups, menstrual pads, soaps, shampoo, personal cleaning cloths, toothbrushes, toothpaste, deodorant. Your statutory rights are not affected. If agreed, you must return the items within 14 days. Your refund will be processed once items are checked.
Unless the item is faulty, you are responsible for the costs incurred in returning the items.
Terms and Conditions
You can view website terms and conditions here.